he SiriusDecisions B-to-B Buying Decision Process Framework
Decisionmaking is a cognitive process defined by psychologists as the selection
of a course of action from multiple alternatives (e.g. what to eat, where to
shop). John Dewey, the pragmatic philosopher and psychologist, introduced
the first decision process framework for consumer buying in his book How We
Think, which was published in 1910. Since then, Dewey’s framework has been
adapted many times, but the five basic stages of consumer decisions remain
the same:
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