• Accenture
• 18 Jul, 2013

This survey explores what the services patients are currently getting, the ones they want expect to get and how well the industry is doing in providing those services Key Findings Key Findings from an Accenture survey of 2,000 patients in the United States Satisfaction rates are high across the board ranging from a high of 80% for product information and 79% for measurement tracking and alert and a low of 63% for less available services such as access to clinical trials.
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