Rethinking Indicators of Project Success in Healthcare: Return on Investment versus Value on Investment
When considering any kind of project, technology investment or consulting engagement
organizations most often ask about the return on investment (ROI) – rightfully considering
whether the cost will result in increased dollars or, at least, a boost in market share or
membership which translates easily into dollars. In the healthcare industry, especially in
clinically related markets, as it has become progressively difficult to increase revenue.
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