A new vision for comprehensive care coordination

Holyoke Medical Center is the largest provider of healthcare services to one of the poorest communities in Massachusetts. It transitions patients between outpatient, inpatient, post-acute and home settings tens of thousands of times each year. The organization participates in several valuebased programs, such as the CMS BPCI and MSSP initiatives, which require care coordination to extend beyond the four walls of the hospital.
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