Telehealth’s Big Impact on the PATIENT EXPERIENCE

The growth of telehealth is being driven by younger consumers who bring heightened expectations for technology solutions to the patient experience. A 2018 HIMSS Analytics industry study on patient experience1 reveals hospital and health system leaders agree that telehealth is important, but feel unprepared to meet the challenges. Changing policies on telehealth reimbursement may help remove barriers to its growth.
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