• healthcareitnews
• 13 Feb, 2019

A new survey reveals that consumers still prefer phone interactions but want more communication, including digital means. And a majority are open to giving their doctors real-time access to health information via connected devices and apps. Consumers are willing to embrace technology to engage with their healthcare providers, but still prefer a personal touch despite the abundance of digital channels available for communication, according to a Pegasystems and Censuswide survey of more than 2,000
Read more...