• David Levine
• 05 May, 2021

Why can't health care be more like Netflix or Amazon? That question has been posed by everyone from hospital executives to doctors and patients who wonder why communicating with and accessing the nation's health care system is still so analog in a thoroughly digital age. The answers are many and complex, but the COVID-19 pandemic has forced health care to fundamentally change the way it thinks about ways to interact and engage with patients of all ages and demographics.
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